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Shipping
- Shipping Method : Parcel Service (EMS)
- Shipping Area : Worldwide
- Shipping Rate : Fixed shipping rates by country (Shipping costs may differ depending on the weight of the order.)
- Delivery Time : 7 - 15 days (Please take into consideration that some products may take additional time for delivery and processing.)
- Customs and Duties :
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Returns & Exchanges
- Address for returns and exchanges : 3RD FLOOR, 30, Eonju-ro 168-gil, Gangnam-gu, Seoul, Republic of Korea
- Customer Center : Noice@gray-go.com

  *Important : Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order. But it's not possible to return due to a simple change of mind.

Customs and Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Returns & Exchanges

- Address for returns and exchanges : 3RD FLOOR, 30, Eonju-ro 168-gil, Gangnam-gu, Seoul, Republic of Korea

- Customer Center : noice@gray-go.com

NOICE

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WORLD SHIPPING

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